Policies

Our team of catering professionals is available to assist you with planning every aspect of your event. Should you desire a customized menu for your event, we will be happy to meet with you to create a unique menu.

Please contact us to make an appointment to create your perfect event.

Email: Joy Cantrell at Joy.Cantrell@providence.org

Phone: Master Calendar at (818) 847-3414

 

Sincerely,

Your PSJMC Catering Team

 

Joy Cantrell

Production Manager / Executive Chef

 

Elizabeth Nevarez

Master Calendar

 

Carol Granados

Hospitality Director

 

Event Planning Guidelines

This catering guide contains a variety of menu packages designed to give a full range of breakfast, lunch, dinner, and special event choices to customers. Our range of selections are not limited to this menu. The Providence St. Joseph Production Manager / Executive Chef will gladly work with customers regarding special menus and needs. We request an advance notice to allow us sufficient time to special order all food items and to schedule staff.

All events require Department Manager and/or Administrator approval before booking event.

Monday - Sunday:

Daily Catered Food Services – 1 Week Advanced Notice

VIP Event- 2 Week Advanced Notice Required

CANCELLATION

Cancellation of Event must be received 2 business days or charges to the department may apply.

DETAILS AND GUIDELINES

Venues: Providence St. Joseph Medical Center, Disney Family Cancer Center, Providence High School

 

Approval

All orders using a Providence cost center must be approved by Department Manager and/or Administrator approval at least 1 week in advance. All last minute requests will need immediate approval by a Production Manager / Executive Chef. You will be responsible for having your catering pre-approved upon ordering.  

 

Hours

Catering at Providence St. Joseph is available Monday-Friday 6:00 AM - 6:00 PM and on weekends 7:00 AM – 3:00 PM.  Off-hours arrangements may be made with approval of the Production Manager / Executive Chef.

 

Facility Reservations

It is your responsibility to reserve your room on Outlook.  If you are unable to do so please contact Master Calendar to make your reservation. Remember to arrange for buffet tables and space large enough to comfortably provide eating space for your attendees. Our Catering Department will be happy to assist you in space requirements. Depending on the size of your function, it is highly recommended to include 1/2 hour up to one hour ahead of time, for set up. If your event requires a table set up from Environmental Services, include 15 minutes additional time. Schedule meeting room additional 1/2 hour after the function for clean-up. Large group events may require more time for setup and clean up.

Please coordinate the following people to book the following rooms:

Building - North

Room - Approved by

1 North Guild Conference Room - Master Calendar

1 North Multipurpose Room - Neurovascular Mgmt

1 North Neurovascular Lunchroom - Neurovascular Mgmt

1 North Uribe Conference Room - Master Calendar

5 North Acute Rehab Dining Room - Master Calendar

5 North Multipurpose Room - Rehab Mgmt

Cafeteria Hallway Location 1 - Master Calendar

Cafeteria Hallway Location 1 - Master Calendar

Healing Garden - Master Calendar

Main Lobby - Master Calendar

Strizka 1 - Master Calendar

Strizka 2 - Master Calendar

Building - East

Room - Approved by

2 East HR Conference Room - Administration

4 East Clinical Ed Classroom 8 - Education

4 East Clinical Ed Classroom 9 - Education

4 East Clin Ed Classroom 10 Computer Lab - Education

5 East Admin Conference Room, CEO - Administration

5 East Mother Joseph Conference Room - Administration

5 East Sister Flora Mary, SP Conf Room - Administration

5 East Sister Georgette Jean, SP Conf Room - Administration

5 East Sister Rose Byrne SP Conf Room - Administration

Classroom 1 & 6 - Master Calendar

Classroom 2 & 3 - Master Calendar

Classroom 2&3 + 4&5 - Master Calendar

Classroom 4 & 5 - Master Calendar

Classroom 7 Computer Room - Education

Foundation Office - Foundation

Hope A - Master Calendarv

Hope A + B Combined - Master Calendar

Hope A + B + C Combined - Master Calendar

Hope B - Master Calendar

Hope B + C Combined - Master Calendar

Hope C - Master Calendar

Hope Foyer - Master Calendar

Library Conference Room - Librarian

Our Lady of Sorrows Chapel - Spiritual Care

Building - South

Room - Approved by

1 South Nursing Services Conf Room - Nursing Mgmt

2 South Nursery Lounge - OR Mgmt

3 South Nursery Lounge - OR Mgmt

Arnold Café - Master Calendar

Doctor’s Dining Room - Master Calendar

ED Education Room (Old ED Fast Track) - Education Mgmt

Leeza's Care Connection 1st Fl South Tower - Leeza’s Care Conn Mgmt

Mother Baby Classroom - Education Mgmt

Building - North East

Room - Approved by

2nd Floor NEB Surgery Lounge - Nursing Mgmt

7th Floor NEB Conference Room - Nursing Mgmt

Lab Conference Room NEB - Lab Mgmt

General Services

General Services Conference Room #1 - Facilities Director

General Services Conference Room #2 - Facilities Director

Plant Operations Breakroom - Facilities Director

Offsite

Disney Family Cancer Cntr 2nd Fl Conf Rm - DFCC Administration

Disney Family Cancer Cntr Custom - DFCC Administration

Disney Family Cancer Cntr Healing Garden - DFCC Administration

Disney Family Cancer Cntr Lobby - DFCC Administration

Disney Family Cancer Cntr Yoga Room - DFCC Administration

Providence High School Custom - Providence High School

Providence High School FNS Kiosk - Providence High School

Providence High School Gym - Providence High School

Providence High School MPR Room - Providence High School

Tables and Chairs

Providence St. Joseph Catering & EVS provides tables and chairs when an order is submitted for the event. Please clarify table and chair requirements when reserving your meeting space in CaterTrax. Provide layout if possible. The Production Manager/Executive Chef can assist with the rental of specialty linen, china, tables, canopies, tents, etc.

 

Linens and Tableware

Providence St. Joseph Catering includes linen for food and beverage table only. Food and beverage service includes high quality paper and plastic ware. Additional tablecloths, linens or china, glassware & flatware are available on request and will be billed at an additional charge. China may need to be rented.

 

Event Décor

All décor items are property of Providence St. Joseph Catering and must be left onsite for pickup. Service items including carafes, air pots, tongs, and bowls not returned will result in additional charges on the final bill.

 

Pricing

All prices are subject to change and based on availability of products.

 

Minimums

Some menu items have a minimum quantity requirement. Minimum for some meetings may apply.

 

Leftovers

Based on public health and safety concerns, Providence St. Joseph does not allow the packaging of leftover perishable foods.



Providence St.Joseph Catering
501 South Buena Vista
Burbank, CA 91505
818.847.3474 or 818.847.3475